A familiar voice. A relationship built over time.
THE MAINSTAY PRESENCE
Presence gives your parent a consistent, thoughtful conversation with the same person—someone who remembers, follows up and has the time time to know them beyond the practical details for aging.
• Two calls weekly
• 30 minutes
• 12 weeks
IS PRESENCE RIGHT FOR YOUR FAMILY
Created for real family circumstances.
Presence is not reserved for crisis, illness or a particular age. It is for families who want someone they love to have more meaningful connection now—and to be known more fully while life is still unfolding.
Distance
You live in another city or country and cannot be as present as you would like.
A smaller social world
Retirement, relocation, loss or changing routines have reduced everyday conversation.
Established family roles
You love one another, but parent and child patterns can make certain conversations difficult to begin.
A milestone birthday, retirement, move, or new grandchild has created a natural movement for reflection.
A new chapter
More than logistics
Appointments and practical needs have started taking more of the family’s attention.
A milestone birthday, retirement, move, or new grandchild has created a natural movement for reflection.
Simple curiosity
WHAT IT FEELS LIKE
A conversation—not an assignment.
Your parent does not need to prepare, perform, remember everything or consider themselves a storyteller. Calls begin with what is happening in their life now and follow what genuinely interests them. Familiarity develops naturally because the same founder returns each week remember what was shared before.
Each Conversation is guides by a few simple promises.
01
We arrive curious, never with a rigid questionnaire.
02
We listen for the person, not merely the chronology.
03
We remember, follow up, and allow trust to grow.
04
We respect what they want to share and what they do not.
How a series of calls becomes a genuine relationship.
THE 12-WEEK EXPERIENCE
BEFORE WEEK ONE
A thoughtful introduction
We speak with the family and the participant, answer questions, establish consent, and choose phone or video.
WEEKS 1-3
Comfort and familiarity
Early conversations stay open and east, following the participant’s current life, interests and natural rhythms.
WEEKS 4-10
Continuity and Depth
Shared references emerge. We return to unfinished stores, notice connections and move between present, past and future.
WEEKS 11-12
Reflection and completion
We revisit what matters most and begin shaping selected stores and reflections-with permission-into the family record.
TWO PEOPLE, TWO EXPERIENCES
The family opens to the door. The relationship belongs to them.
Presence is often purchased by an adult child, but it is experienced by the parent. Keeping those roles clear protects dignity, privacy, and trust.
For your parent
A recurring conversation centered on their life, their interests, their memories, and their point of view. They decide what feels comfortable to discuss and what may become part of the finished book.
For your family
The reassurance that someone is showing up consistently—and over time, a deeper understanding of the person you love. You are not assigned prompts, interviews, or weekly homework.
PRIVACY & PERMISSION
Trust comes before documentation.
The participant is never treated as a project.
The relationship and meaningful connection are the purpose of Presence. Documentation grows from the experience—not the other way around.
Sharing is not surveillance.
Before calls begin, everyone understands what remains private, what may be communicated to family, and how concerns outside the services scope are handled.
The book is created with permission.
The participant’s comfort guides what is selected, shaped, and shared. Family access does not mean automatic access to every conversation.
What emerges from being known.
Over time, selected stories, observations, and reflections are thoughtfully edited and designed into a family book. It can hold the past, but also the person they are now—their voice, humor, perspectives, relationships and hopes. This book is meaningful because the relationship came first.
PROGRAM DETAILS
01
03
04
05
06
What’s included
The Presence Experience - $2400
Payment may be divided among family members or made in three installments.
Twenty-four private, 30-minute conversations over 12 weeks
02
The same Mainstay founder through the experience
Phone or video conversations according to preference
Thoughtful preparation and continuity between conversations.
A professionally edited and designed digital family book
One quality hardcover copy, with additional copies and upgrades available
QUESTIONS FAMILIES ASK
Before Presence begins.
-
Not at all. Presence is a coversation, not a performance or formal interview. Your parent does not need to prepare or arrive with stories in mind. We begin with what is happening their life now and follow their interests, memories, opinions and natural way of communicating.
-
That feeling is completely normal and usually disappears once the conversations begin. A meaningful life is not made only of dramatic events. Personality, humor, everyday experiences, relationships, opinions and small memories are often what families most value hearing.
-
Presences is designed as a private, one-to-one relationship. Family members to not routinely listen to the calls, and the service is never used to monitor or report on your parent. Before the program begins, we establish clear expectations about privacy, permission and what may eventually be shared in the family book.
-
It depends on the individual. Someone does not need perfect recall to enjoy meaningful conversation, but they should be able to participate comfortably and understand the nature of the experience. An introductory conversation helps us determine whether Presence is likely to be appropriate and beneficial. Presence is not memory care or a substitute for clinical support.
-
We understand that appointments, travel and unexpected changes happen. With reasonable notice, we will make every effort to reschedule the conversation with the 12-week program. Specific scheduling guidelines are reviewed before enrollment so that everyone knows what to expect.
-
With your parent’s participation and permission, selected stories, reflections and observations from the conversations are thoughtfully edited and shaped into a designed family book. The book may include the past, but it also preserves who they are today—their voice, interests, humor, relationships, perspectives and hopes. The relationship is the heart of Presence; the book is a lasting benefit that grows from it.
-
No. Presence provides consistent conversation, genuine attention and space for your parent to be known as a whole person. It does not replace family relationships, therapy, caregiving, medical care or emergency services.
THE MAINSTAY PRESENCE