Thoughtful support for older adults.
Care that shows up, in every way that matters.
41%
of Americans in their 60s report feeling lonely today - up from 32% just a few years ago.
— AARP 2025
The Mainstay Presence™
Loneliness rarely announces itself. It looks like a quiet house, a phone that doesn’t ring, a week with no one to tell the small things to. And underneath it, something else goes quiet too — the stories. The ones about how they met their spouse, what their first job taught them, what they were like before anyone in the family can remember.
The Mainstay Presence™ calls bi-weekly — by phone or video, whichever they prefer — the same person, the same time, someone who remembers what was said last week and asks what happened next. Each conversation is captured and woven into a living record of their life, building toward a hardcover keepsake book your family will have forever. Not a wellness check. Not a hotline. A standing appointment they can count on, and a life being documented while there’s still so much to tell.
Choose Your Level of Support
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A 12-week foundation of bi-weekly conversations: 30 minutes with the same dedicated person, every week, by phone or video. Includes personalized onboarding, Family Portal access, story curation and editing, and a hardcover keepsake book at the close.
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Our premium introductory experience — everything in Foundations, plus expanded customization, a premium linen-bound keepsake edition, additional family collaboration, priority scheduling, multiple printed copies, and enhanced photo integration.
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For families who want the relationship to continue. Weekly calls carry on month to month with the same steady voice on the line, and new stories are added over time — rather than the relationship wrapping up when the first book is done.
22.8 hours
The average number of hours family caregivers spend each week coordinating care for a loved one — on top of their own jobs and families.
— AARP / National Alliance for Caregiving, 2025
The Mainstay Concierge™
An approach to care defined by discretion, advocacy, and continuity. Centered on your loved one’s safety and wellbeing, and thoughtfully curated to preserve quality of life and a quiet sense of confidence for the family.
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A foundational layer of professional oversight. Through consistent attention, thoughtful reporting, and integrated coordination, we ensure nothing is missed—providing certainty, stability, and the relief of knowing without requiring your constant involvement.
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Expanded involvement and active advocacy. With monthly visits, in-person appointment support, and ongoing household and care coordination, we take a more hands-on role—managing details, responding to emerging needs, and ensuring continuity across every aspect of care.
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Our most comprehensive level of care. We are deeply embedded in every aspect of oversight—providing frequent attention, proactive coordination across all moving parts, hospital support, and responsive guidance through both routine and critical moments.
Choose Your Level of Support
1 in 44
Cases of elder financial abuse are ever reported to authorities.
— National Adult Protective Services Association
In 2024, older Americans lost $4.885 billion to scams and fraud.
— FBI’s Internet Crime Complaint Center
The Mainstay Shield™
Most families don’t find out until the damage is done. The Mainstay Shield™ is a proactive layer of protection designed to detect, prevent, and respond to financial exploitation — before it becomes a crisis.
The Mainstay Shield™ is coming soon. Leave your email and we’ll reach out when we’re ready to welcome new families.